About Travel My Asia

Travel My Asia provides travel booking and related services, acting as an intermediary between customers and travel providers such as hotels, airlines, and tour operators. All bookings and transactions made through our platform are subject to the policies and terms of these third-party providers.

Your Obligations

You agree to provide accurate and complete information when using our services. You confirm that you are at least 18 years old and legally capable of entering contracts. You agree not to use our website or services for unlawful or deceptive purposes.

Payments

We accept payments via major credit cards, debit cards, and online payment methods. Prices are displayed in Sri Lankan Rupees (LKR) or US Dollars (USD), depending on the service. Payments are securely processed through trusted third-party payment systems. Any applicable taxes or additional fees will be clearly stated.

Cancellations and Refunds

Refunds and cancellations are subject to the rules of the involved travel service providers. Some bookings may be non-refundable. To cancel or request a refund, please contact us promptly. Approved refunds will be processed within 14 business days to the original payment method.

Dispute Handling and Chargebacks

If you encounter any issues, please contact us first. We aim to resolve disputes fairly and quickly. Unwarranted chargebacks may result in account suspension and potential legal action.

Booking Confirmation

Upon successful payment, you will receive a confirmation with all necessary booking details. Please review your information carefully and notify us of any errors within 48 hours.

Liability Limitations

We are not responsible for issues caused by third-party service providers, including delays, cancellations, or other travel disruptions. We cannot be held liable for any personal losses, damages, or injuries that occur during your travel.

Governing Law

These Terms are governed by the laws of Sri Lanka, and any legal disputes will be resolved in Colombo courts.

Changes to Terms

We may update these Terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our services indicates acceptance of the updated Terms.

Intellectual Property

All website content, including images, text, logos, and designs, is owned by Travel My Asia. You may not reproduce or distribute our content without permission.

External Links

Our site may include links to external websites. We are not responsible for their content or privacy practices.